Business English - Leadership

The Dos and Don’ts of delegation

Could you just check these figures/ take the minutes/ look after the refreshments? A straightforward question like this might be no problem at all – or it might turn into a big job for you that you’re going to resent later on. When tasks are delegated to us, we instinctively know if they’re fair or not. When we delegate to others, the challenge is to do this in the most constructive way possible. This checklist will help you get the tone right for written or verbal requests.

Garry Britton

24.10.2022 · 3 Min Lesezeit

What is it, and why do it?

To delegate is to send another in one’s place, either literally or figuratively. The word comes from Latin legare, meaning ‘to send as an emissary’. A boss delegates jobs, duties and responsibilities to their staff, just as a team leader delegates roles and tasks to their team members. Decisions can also be delegated, for example financial or policy decisions could be delegated to a committee.

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